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AI and employment evidence

A task exposed to AI is not a job lost. Faster work is not automatically higher pay. Each record keeps the measured outcome, population, source version and limitation beside the finding. Preserve those details when quoting or reusing it.

By Gene Dai · 8 records · Updated

Evidence exports include scope and limitations. Downloads always contain all records, not just filtered results.

The worksheet contains unanswered review questions and blank fields for your evidence. It is not a completed audit or test result.

Evidence register

8 of 8 records shown

Customer support productivity Workplace study

Can AI assistance improve measured output at work?

The published study reports a 15% average increase in issues resolved per hour after AI assistance was introduced, with different effects across worker experience levels.

Scope
Staggered introduction of assistance to 5,172 customer-support agents. This is the published QJE version, not the earlier 5,179-agent working-paper version.
Does not establish
Issues resolved per hour is a task-productivity outcome in one setting, not an economy-wide employment, wage or headcount estimate.
Next check
Compare the work and experience mix with your team; count quality and escalations alongside throughput.
Experienced developer productivity Randomized experiment

Did early-2025 coding tools always save time?

METR's randomized study found that permitting AI tools increased task-completion time by 19% in its sampled experienced open-source developers.

Scope
16 developers, 246 tasks in familiar mature repositories; tools from February through June 2025.
Does not establish
This result is not a ranking of current coding products and does not represent all developers, unfamiliar repositories or later models.
Next check
Read the 2026 follow-up before citing this as evidence about current tools; measure accepted changes and review time locally.
Developer study selection bias Methodology update

Can the follow-up settle the current speedup?

METR says its follow-up provides an unreliable estimate of current productivity effects because of participant and task selection, plus measurement difficulties with concurrent agents.

Scope
Update on the experiment begun in August 2025, separate from the early-2025 randomized result.
Does not establish
Raw follow-up estimates should not be advertised as a clean causal estimate or a definitive reversal of the earlier result.
Next check
Look for revised study designs and report who declined AI-disallowed tasks. Count concurrent-agent time consistently.
Global occupational exposure Occupational exposure model

Does potential exposure mean jobs disappear?

ILO and NASK estimate that about one in four jobs worldwide is in occupations potentially exposed to generative AI; the source distinguishes transformation from replacement.

Scope
Global task-based exposure classification, combining occupational tasks, expert input, AI scoring and labor microdata.
Does not establish
Potential technical exposure is not observed adoption, feasible whole-job automation or a forecast of layoffs.
Next check
Pair exposure with actual adoption, wages, employment and transitions in the geography being discussed.
Interpreting exposure indicators Methodology update

What can an exposure indicator predict on its own?

ILO's 2026 methodological brief warns against reading exposure measures alone as predictions of job losses or labor-market outcomes.

Scope
Interpretive guidance on exposure indicators, rather than a new measured job-loss count.
Does not establish
The warning does not imply no displacement; it specifies what this type of indicator cannot establish.
Next check
Identify which result is an exposure score and which uses actual labor-market outcomes before combining studies.
Young workers and employment Observational study

Are employment changes concentrated in particular groups?

Stanford's August 2026 revision reports a 19% employment gap for young workers in highly AI-exposed occupations relative to less-exposed peers, while reporting no widespread economy-wide displacement.

Scope
ADP payroll evidence through June 2026. Workers aged 22 to 25 in the two most-exposed quintiles are compared with similarly aged workers in the three least-exposed quintiles, relative to November 2022.
Does not establish
The authors describe these as non-causal patterns, with education, pre-trends and representativeness caveats. The gap is not AI-caused layoffs, an unemployment rate or 19% of all young workers losing jobs.
Next check
Check the paper revision, cohort definition, comparison group and robustness checks before making a causal or national-population claim.
Earnings and recorded hours Observational study

Do reported task benefits show up in average labor outcomes?

The March 2026 NBER revision estimates null effects on earnings and recorded hours at worker and workplace levels, ruling out effects larger than 2% in its study horizon.

Scope
Danish adoption surveys linked to administrative records, studying the first two years after ChatGPT. Previously titled Large Language Models, Small Labor Market Effects.
Does not establish
Null average earnings and hours effects do not mean no task change, no benefit for individual adopters or no future employment effects elsewhere.
Next check
Use the revised title and estimates; distinguish the measured horizon from the publication date and the earlier version's estimates.
Observed Claude usage Vendor usage telemetry

What does usage telemetry say about employment?

Anthropic's June 2026 report changes its sampling and classification pipeline to study hourly use and outputs, with separate reporting for Claude conversations and first-party API traffic.

Scope
Vendor-observed use of Claude products and first-party API; methods changed from earlier seven-day report samples.
Does not establish
Claude usage is not a representative sample of all workers, a verified task-success census or a causal measure of jobs created or lost.
Next check
Read the methodology appendix before comparing report editions; keep platform use, self-reported benefits and administrative employment outcomes separate.

Method and disclosure

Selection: a curated set of primary research and methodological updates relevant to this site's AI-and-work coverage. It is not a systematic review, meta-analysis or estimate of AI's net employment effect.

Classify evidence by what was measured, not by the headline. Experiments, administrative-data studies, exposure models and vendor telemetry answer different questions; do not pool their percentages.

Keep paper versions distinct. The published customer-support study differs from its earlier working paper; the Denmark paper was revised and retitled in March 2026. The record specifies the version used.

Checked dates identify editorial source review. Source dates may have year, month or day precision, or be absent. Study observation periods and publication dates are different fields. These entries are not live feeds from the researchers.

Updates replace a claim only with a cited reason and a change-log entry. Conflicting evidence remains visible. For a citation, use the original study plus this record's permanent anchor if the classification is useful.

These are editorial summaries, not a license to redistribute the linked publications. Cite original sources and preserve limitations.

Using the register

Writing a defensible claim

Name the measured outcome, affected population and period in the sentence containing the number. Keep the limitation in the same paragraph or table cell.

Evaluating a workforce decision

Check whether a study resembles the work, tools and experience level in your team. Use task trials and actual staffing outcomes; do not turn an exposure estimate into a layoff forecast.

Comparing apparently conflicting studies

First compare outcomes, dates, samples and identification methods. An employment gap and a task-completion-time change can both be real without estimating the same effect.

When citing this register, use “Gene Dai, AI and employment evidence, 2026-09-08” and link to the relevant record. For a finding, also cite the original source.

Related reading

Update log

  • : Initial eight-record register. Includes the March 2026 Denmark revision, METR's February 2026 methodology warning and Stanford's August 2026 update; no cross-study effect is calculated.

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